Privacy Policy

Last updated：Jan 2026

Introduction

Your privacy is at the core of SuperCleaner's values. This Privacy Policy describes how we gather, use, and protect your personal and technical data while you interact with SuperCleaner and related services. By using SuperCleaner, you acknowledge and agree to the terms described below.

Please take a moment to review them carefully.

1. Data We Collect

a. Technical & Device Information

When you use SuperCleaner, certain technical and device-related data may be automatically gathered to enhance functionality and security, including:

• Device type and hardware specifications
• Operating system and version
• Unique identifiers (e.g., idfa)
• Installed app version
• Network characteristics and configuration
• Crash logs and system diagnostics

This information helps us maintain app stability, optimize performance, and ensure a secure experience across diverse device environments.

b. User-Submitted Content

When you engage with app features — such as submitting feedback or processing media — we may collect:

• Media files or documents processed via the app
• App usage statistics
• Feedback, support requests, or inquiries
• Any content you deliberately submit to us

These inputs allow us to deliver tailored support, enhance functionality, and continually refine user experience.

c. Camera and Photo Access

Select features within SuperCleaner may request access to your camera or photo library to:

• Enable media editing and cleanup operations
• Support visual-based diagnostics or user assistance

These permissions are entirely optional and requested only with your explicit approval. We do not retain or transmit your personal media outside the app.

2. How We Use Your Data

Information we collect serves the following purposes:

• Enhance app performance and ensure operational reliability
• Deliver relevant notifications, updates, or service announcements
• Address and respond to user inquiries and feedback
• Personalize and improve individual user experiences
• Identify, diagnose, and resolve technical issues
• Monitor and prevent misuse, fraud, or malicious activities
• Refine marketing and promotional strategies, where applicable

3. Data Sharing and Protection

We do not sell your personal data. Your personal data is stored confidentially and securely in our information systems. We have established the appropriate technical and organizational measures to safeguard and protect your personal data against illegal or unauthorized access, loss or accidental destruction, damage, use, and illegal or unauthorized disclosure.Limited sharing may occur under specific circumstances, such as:

• Working with trusted third-party partners to resolve refund or billing issues
• Providing anonymized diagnostic data for performance optimization

All shared data is handled securely and only for its intended operational purpose.We may share your personal data with the following third parties, including but not limited to:

• Our main service providers are Apple;
• Other providers (e.g., Firebase);
• Administrative, police, or judicial authorities, as long as they provide data in accordance with applicable laws and regulations;
• Law firms respond to claims related to our applications or services provided through them.

4. Policy Updates

We may occasionally update this Privacy Policy to reflect new features, legal requirements, or user feedback. Any significant changes will be communicated through the app or other appropriate channels. We recommend checking this page periodically for the latest version.

5. Contact Us

If you have questions regarding the privacy practices, please contact us at: zhangyaosc@outlook.com